Terms and Conditions for Ashen Guild
1. Introduction
Welcome to Ashen Guild. These Terms and Conditions govern your use of our website and services, including browsing, purchasing products, and participating in workshops. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of the terms, then you may not access the service.
2. Intellectual Property
The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use, or publication by you of any such matters or any part of the Site is strictly prohibited.
- 2.1 Copyright: All content, including images, text, and designs, are the property of Ashen Guild or its content suppliers and protected by international copyright laws.
- 2.2 Trademarks: Ashen Guild and other marks indicated on our site are trademarks of Ashen Guild. Our trademarks may not be used in connection with any product or service without our prior written consent.
3. User Obligations
As a user of our website, you agree to:
- Provide accurate and complete information when making a purchase or signing up for services.
- Maintain the confidentiality of your account information.
- Use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website.
4. Product Information and Pricing
We strive to ensure that all information on the website, including product descriptions and pricing, is accurate. However, errors may occur, and we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).
5. Orders and Payment
All orders placed through our website are subject to acceptance by Ashen Guild. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. Payment must be received by us prior to our acceptance of an order.
6. Shipping and Delivery
Please refer to our dedicated Shipping Policy for detailed information regarding delivery times, costs, and international shipping options.
7. Returns and Refunds
Information regarding returns, exchanges, and refunds can be found in our Returns Policy.
8. Limitation of Liability
In no event shall Ashen Guild, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
11. Contact Us
If you have any questions about these Terms, please contact us at info@hearthwovencollective.co.uk or by mail at:
Ashen Guild17 Brixton Hill, Floor 2
London, Greater London, SW2 1AA
United Kingdom
Phone: +44 20 7926 4853